What Happens After You Submit
Your message is received and reviewed by RRA's team.
It's routed to the right team — forwarding, customs, warehousing, or partnerships.
A real person follows up with a clear next step.
FAQ
Contact Questions
Use the freight quote form when you need pricing or want to move a new shipment. It captures the origin, destination, and cargo details our team needs to scope a rate. Use this contact form for everything else: general questions, an existing shipment, customs, or anything you're not sure where to send.
If your message is about pricing or a new shipment, the freight quote form is usually the better starting point. It asks for the shipment details needed to prepare a quote, so our team can come back with next steps rather than a follow-up asking for more information.
Yes. You can send customs questions through this form. Customs clearance is handled by RRA's in-house customs team, and we'll make sure your question reaches the right person.
Yes. Existing customers are welcome to use this form. If your question is about a shipment already in motion, the fastest route is usually your established RRA point of contact, who already has your shipment details, but if you're not sure who to reach, send it here and we'll direct it.
Yes. Overseas forwarders, agents, and logistics partners can use this form for routing, destination-agent, customs, warehousing, drayage, or North American delivery inquiries.
Prefer to reach us directly?1-888-316-8287info@rragroup.ca
Office hours: Mon–Fri, 8:00 AM–5:00 PM Pacific Time
Canada head office
RRA Group Inc.
8536 Richardson Drive, Surrey, BC, V4N 5J1, CanadaUS office
