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Canada & USA Destination Partner

Your Canadian Office Without Opening One

RRA is your destination partner across Canada and the United States, representing your company professionally through customs clearance, port coordination, trucking, warehousing, and final delivery, while protecting your customer relationships.

Talk to a Logistics Expert
FMC-Registered NVOCC
IATA Cargo Agent
WCA World Member
JCtrans JC Premium Member
CIFFA
FIATA
PIP Trusted Trader
Bonded in Canada and the United States
One Canadian point of contact
Why RRA

Why Overseas Forwarders Choose RRA

We become your local operations team in North America: representing your company, coordinating directly with your overseas office, and keeping your customer informed on your behalf, so problems are solved before they become your problems.

  • White-label representation. RRA represents your company and your branding to your customer, never our own.
  • We protect your customer relationship. No customer poaching. We never solicit or approach your customer directly.
  • One dedicated, accountable coordinator per partner, as your single Canadian point of contact.
  • Proactive milestone and photo updates, so you and your customer always know where the cargo is.
  • Exception and escalation handling, resolving issues before they reach your customer.
  • In-house customs clearance by our own CBSA customs team, bonded in Canada and the USA, and PIP Trusted Trader.
  • RRA's fleet and approved carrier network, warehousing, drayage, and port coverage, from the Port of Vancouver gateway across North America.
  • Fast, responsive communication from a dedicated coordinator throughout the shipment.
Customs BrokerageDrayageWarehousingGround FreightCross-Border Logistics
Common challenges

Common Destination Coordination Challenges

Arrival CoordinationDestination services planned before cargo reaches Canada, from your pre-alert onward.
Customs DocumentationClearance handled in-house by our own customs team.
Port CoordinationContainer pickup and onward movement coordinated from Canadian gateways.
Multiple Delivery RequirementsWarehousing, regional delivery, and Canada-US movement coordinated through one accountable team.
Destination CommunicationStatus updates for you and your customer through one point of contact.
Cross-Border PlanningCanadian and US destination requirements handled under one logistics plan.
How it works

How We Represent Your Shipment in Canada

01Send Your Pre-AlertShipment documents, consignee details, and delivery requirements.
02RRA Plans the ArrivalPort pickup, customs requirements, and warehousing mapped before the vessel arrives.
03Your Cargo Is CoordinatedDrayage, in-house customs clearance, and storage are aligned.
04Final Delivery and UpdatesDelivery to the consignee, with status updates back to your team.
One team. Every step.
Overseas OriginOcean FreightCustomsWarehouseConsignee

One Canadian point of contact, coordinating your cargo from overseas origin to final delivery.

  1. Overseas Origin

    Your pre-alert received from the origin forwarder before the vessel arrives.

  2. Ocean Freight

    Arrival planned around the vessel and the Canadian gateway.

  3. Customs

    In-house customs clearance

  4. Warehouse

    Bonded and standard storage before final delivery.

  5. Consignee

    Delivery coordinated to the consignee on Canadian domestic and Canada-US lanes.

Relevant services

Everything Your Overseas Team Needs After Arrival

Customs Brokerage

In-house customs clearance.

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Drayage & Port Services

Container pickup from Canadian gateway terminals.

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Warehousing & Distribution

Bonded and standard storage before final delivery.

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Ground Freight & Trucking

Delivery to consignees on Canadian domestic and Canada-US lanes.

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FAQ

Destination Partner Questions

Yes. RRA acts as your destination agent in Canada, coordinating port pickup, customs clearance, warehousing, and final delivery for overseas forwarders through one Canadian point of contact.
Yes. Customs clearance is handled in-house by our own customs team, and is coordinated within the same arrival and delivery plan.
Yes. RRA offers bonded and standard warehousing near the Port of Vancouver, so cargo can be received, held, and released to the consignee on your delivery schedule.
Yes. Bonded and standard storage is available, coordinated alongside drayage, customs, and onward delivery under one plan.
Yes. RRA is bonded in both Canada and the United States, and cross-border movements run through RRA's 29-truck fleet and approved carrier network serving Canadian domestic and Canada-US lanes, with documentation prepared before the border.
A pre-alert with your shipment documents, consignee details, and delivery requirements is enough to begin, commonly the bill of lading, commercial invoice, and packing list. Anything specific to the cargo is reviewed with our team.
No. RRA represents your company as your destination agent and does not solicit or approach your customer directly. We protect your relationship.
Yes. RRA can operate on a white-label basis, representing your company through customs, delivery, and communication.
Yes. You get proactive milestone updates and photo reporting through a dedicated coordinator.
A dedicated coordinator manages exceptions and escalation, resolving issues before they reach your customer.
You work with one dedicated, accountable coordinator who provides proactive, responsive communication and keeps you and your customer informed throughout.
Get Started

Need a Destination Partner in Canada?

Send your pre-alert details: origin, consignee, cargo, and delivery requirements. RRA will review the arrival and coordinate port pickup, warehousing, and final delivery, with customs clearance handled in-house by our own customs team.

Request a Freight Quote