Commodity import · Canada

Medical Device & Healthcare Equipment Import Freight Into Canada

RRA coordinates freight, in-house customs clearance, and careful handling for Canadian importers of medical devices and healthcare equipment. One accountable team for the freight and customs — with Health Canada licensing and any specialized handling confirmed with the importer. RRA moves and clears the goods; it does not sell them.

FMC-Registered NVOCCIn-House Customs ClearanceCanada & USA BondedNationwide Canadian CoverageMoving freight since 2013
One accountable team

Careful Freight, Clean Customs

Medical devices are high-value, often time-sensitive, and regulated. RRA coordinates air and ocean freight, in-house customs, and warehousing under one file, alongside the importer's Health Canada licensing.

Air · Ocean

Air & Ocean Freight

Air for urgent or high-value devices, ocean for volume, with careful handling for sensitive equipment.

Customs

In-House Customs

CARM-ready classification, origin, and permits handled in-house so devices clear without a broker handoff.

Documentation

Import Documentation Review

We review the import documentation the goods require with your supplier and your regulatory team.

Warehousing

Warehousing & Distribution

Bonded or standard storage and distribution to facilities and distributors.

Drayage

Drayage & Handling

Terminal handling and drayage from the gateway, with deconsolidation when required.

One file

One Accountable Team

Freight, customs, and distribution planned together — one point of contact.

How it works

How Your Medical Import Moves

  1. Shipment planningWe confirm the device, value, whether it needs temperature control or special handling, quantities, origin, Incoterm, delivery point, and your licensing status.
  2. Documentation reviewWe coordinate the import documentation with your supplier and regulatory team before the goods ship.
  3. Air or ocean freightAir for urgent or high-value devices, ocean for volume, toward the Canadian gateway that fits the routing.
  4. In-house customs clearanceCARM-ready filing with classification, origin, and permits handled in-house. Release remains subject to CBSA and Health Canada.
  5. Handling & warehousingCareful terminal handling, drayage, and bonded or standard warehousing as the goods require.
  6. DistributionDistribution across Canada to facilities and distributors.
Compliance

Medical Devices, Health Canada and the Limits of Our Role

Medical devices are regulated by Health Canada under the Medical Devices Regulations. RRA coordinates the freight and customs — device and establishment licensing, and any cold-chain requirements, stay with the importer.

Compliance context as of 2026 and subject to change; medical-device requirements are set by Health Canada under the Medical Devices Regulations. Requirements are confirmed per device and shipment.

Licensing stays with the importer

Medical Device Establishment Licences and device licensing rest with the importer. RRA coordinates the freight, customs, and documentation — it is not the licence-holder and does not certify devices.

Specialized handling confirmed

Temperature-controlled, cold-chain, or other specialized handling is confirmed against operational capability before booking, not claimed from a template.

RRA coordinates freight and in-house customs for medical-device importers; it does not manufacture, license, or sell devices. Release remains subject to CBSA and Health Canada.

FAQ

Medical Import Freight FAQ

No. RRA is a freight forwarder with in-house customs clearance. We coordinate the freight, customs, and documentation for companies importing medical devices into Canada — we do not sell them, and we are not the licence-holder.
We coordinate the import documentation alongside your regulatory team. Device and establishment licensing under the Medical Devices Regulations stay with the importer, and release remains subject to CBSA and Health Canada.
Cold-chain and other specialized handling are confirmed against operational capability separately — tell us the device and requirements and we'll confirm what can be arranged rather than assume it.
Yes. Urgent or high-value devices can move by air with the same in-house customs coordination, alongside ocean for volume.
Send the device, value, any temperature or handling needs, quantities, origin, Incoterm, delivery point, and your licensing status, plus the HS code if known.
Related

Related Services & Trade Lanes

Service

Air Freight

Air uplift for urgent, high-value devices.

Air freight →

Service

Customs Brokerage & Trade Compliance

In-house clearance with documentation coordination.

Customs brokerage →

Hub

All Import Commodities

The national hub for freight forwarding on high-volume imports into Canada.

Import hub →

Importing Medical Devices Into Canada?

Send the device, origin, and handling needs. We'll coordinate the freight, customs, and documentation — and confirm any specialized handling separately.

Tell Us What You're Importing